11/15/2002

What is it about clients?

It seems like every day I have a Client Moment, when something truly amazing happens with a client. And I’m not talking about “WOW, that’s cool” amazing; I’m talking about “HUNH?” amazing.

Take today. For weeks I’ve been waiting to finish the installation of a computer network for a client. I asked several times when the wires might be in place, so I could come in and hook everything together, and heard absolutely nothing in response.

Today I get a call around noon. “Jeff, all those network wires are in place. Can you come in this afternoon and hook them up?”

(Their office is about 45 minutes away.)

Uhh, no guys– I’ve got things to do today. Maybe if you’d given me more than a FEW HOURS of notice, I could’ve arranged something. Guess you’ll have to wait.

Ahh, clients.