One of my clients is having some trouble uploading a spreadsheet file into the web system I built. I asked her to send me the file so I could look at it and, if necessary, do a test upload to pinpoint the problem.

Imagine my surprise when she replied with:

I’ll send you the info and let you research. ┬áDo you have a fax number?

Umm, a fax? Apparently she’s going to print the spreadsheet to paper and fax it to me, whereupon I’ll presumably create a new spreadsheet, enter the data, and load it into the web system.

Welcome to 1986…