Month: December 2013

ThinkGeek rocks

I just had one of those customer service experiences with ThinkGeek that put a smile on my face and made me want to share how awesome they are. I’d purchased a t-shirt for a Christmas gift, and the one they sent to me isn’t what I ordered. I jumped on their online chat tool and had the following conversation:

Janna W: Thank you for contacting ThinkGeek! How can I help you today?
Jeff S: Hi Janna. I just received my order, and the t-shirt I ordered is incorrect.
Janna W: Can I have the order number please?
Jeff S: It’s order #4fba87cc1.
Jeff S: I received a shirt that says “I have my reasons” in XL size, which isn’t what I ordered.
Janna W: I have setup a replacement order 514aeb4f3.
Janna W: Is there anything else I can help you with?
Jeff S: Do you want me to ship this shirt back?
Janna W: No please keep it
Jeff S: Thank you
Jeff S: Is there anything else I need to do?
Janna W: Nope! Just have a Merry Christmas!
Jeff S: Thanks– you too!

Thanks, Janna and ThinkGeek. That totally rocks.

thinkgeek

Hot grits

I’m listening to an 80’s rock Shoutcast stream today while I work, and Loverboy’s “Hot Girls in Love” just came on.  For some reason, as kids we made fun of it by calling it “Hot Grits in Love”.  On a whim I checked the internet to see if “hot grits” has some kind of deep meaning.  According to the Urban Dictionary:

Hot Grits
A term used on slashdot.org often referring to Natalie Portman.  “It’s Natalie Portman, man! Have you no sense of history? That, Hot Grits, and Beowulf clusters are the only things that matter!”

Since Natalie Portman probably wasn’t even born back in the days my friends and I used that term, I guess we were way ahead of the hipster curve.

Bonus points if you know what a Beowulf cluster is. Yes, I built one many years ago.

Hello, winter

At 11:00 today it was sunny and 55 degrees outside.  Gorgeous, especially for December.

I had lunch with a friend, then a meeting with a client.  At 1:00 it was overcast, windy, and the temperature had dropped 20 degrees.  Tonight they’re expecting wind chills well below zero, six inches of snow, and for the next few days the high is in the teens or less.

Wow, Colorado weather.